Post Event Satisfaction Survey TMBC EVENT CENTER POST EVENT SURVEY On behalf of the entire staff, thank you for allowing the Tabernacle Event Center to host your event! It was a pleasure to work with you. We want you to know that we truly value your business and are committed to continuously providing you with an unparalleled level of customer service. Your feedback is just as important to us as your continued business. With this in mind, we would like to invite you to share your experience with us to pass along to the team. We hope you have a lovely day! Thank you Email * Event Date * EVENT COORDINATOR Please answer the following questions based on your experience with the TMBC Event Coordinator. Were your inquiries regarding the use of the TMBC Event Center responded to in a timely manner? * Yes, I received a response within 24 hours. Yes, I received a response within 24 hours.No, I had to make several attempts before receiving a response. Were your questions and concerns, regarding your event, addressed in a friendly and professional manner? * YesNo How pleased were you with the planning of your event? (1=not pleased - 5=very pleased) * YesNo On the day of your event was the Event Staff present to supervise your event? * YesNo CONTRACT Please answer the following questions based on your understanding of the TMBC Event Center contract. Were the contract price calculations understandable and explained to you in a manner that allowed you to make an intelligent decision? * YesNo If not, what made the understanding of the contract difficult? * Was the contract price that you paid equal to the service you expected received? * YesNo VENUE Please answer the following questions about the TMBC Event Center Venue. Did the size of the meeting room(s) and needed equipment meet your needs or expectations? * YesNo If not, how could we have better served you in this area? * When you arrived on the day of your event had all of the plans, as stated on your checklist, been executed satisfactorily? (1=not satisfied - 5=very satisfied) * 12345 If not very satisfied, please explain. * Overall, how would you rate the event venue? * PoorFairGoodVery GoodExcellent CATERING Please respond to the following questions based on you dining experience at the TMBC Event Center. Did the menu options presented fulfill your food service requirements? YesNo Please rate your satisfaction of the following catering elements based on your event. (1=not satisfied - 5=highly satisfied) The professionalism of the catering staff * 12345 The timeliness of your food delivery * 12345 The presentation of your food * 12345 The taste of your food * 12345 MEDIA Please base your response to the following questions on your experience with the Media personnel and equipment. Did the media services you requested meet your expectations? *YesNoNot Applicable
